If you forgot your password, you can reset it. This can only be done from the online account (on your PC).
If you're already logged in, first sign out by clicking on "More" >> sign out (if not, you can skip this step)
On the login screen, click on the "forgot your password" link:
Use your email and password to login to the online account and the ArchiSnapper app:
Questions? Suppport@archisnapper.com.